Medina EC is monitoring weather across our service area. These are predicted to be the coldest sustained temperatures seen in a number of years for South Texas.
Our crews and staff are ready to respond if there are outages from ice accumulating on lines or trees, or any other causes. In the event of large or extended power outages, we will post updates on our Facebook page. You can also track any issues crews are facing and view our outage map at MedinaEC.org/Outages.
If you experience a power outage, report it using one of the options below:
Please do not email or send messages through Facebook to report outages. In order to be logged in our outage reporting system and properly tracked by crews, outages must be reported by the methods above. Facebook and email do not link to these systems. Even if your neighbors have reported the outage, please report your meter as also being out. This helps crews identify the cause and scale of the outage and aids them in the restoration process.
We are hopeful that all preparation will be unnecessary but we are preparing for the possibility of extended outages based on weather and ice accumulation predictions. We also recognize that in the event of outages, it could take crews longer to respond depending on road conditions.
We want to thank all of you for your patience and understanding in preparing for this weather. Stay safe and be careful.
