New Member Resources

Welcome to Medina Electric Cooperative! You are now a part of a member-owned electric cooperative that has been providing safe, reliable, and affordable electricity to our community since 1938. In addition to electricity, we are actively involved in the community through donations, scholarships, and numerous programs. By becoming a member of Medina Electric Cooperative, you become part of a strong and supportive cooperative that has been around for over 80 years. You will also enjoy the benefits of membership, including competitive rates, energy efficiency programs, and personalized service.


We aim to exceed member expectations in everything we do.
 

Our Story

Resources

SmartHub

SmartHub is a great tool to manage your account—from paying your bill, to reporting an outage, tracking energy use and more. You can easily access details about your electricity account by logging in to SmartHub on the web or by utilizing the app for your smartphone. Search SmartHub in your app store today! 

Set up your account today!

Reporting Outages

If you need to report an outage, you can do so by using SmartHub or calling 1-866-632-3532 and choosing option 2.

During a power outage, we will send outage alerts through text and email to members who have verified their contact methods through SmartHub. Learn more about those alerts at MedinaEC.org/Outage-Alerts. You can follow outage updates on our outage map at MedinaEC.org/Outages.

View the outage map!

Consumer Analytics

With this feature, residential members will gain a deeper understanding of energy usage, specifically pinpointing which appliances are driving up electric bills and by approximately how much. Armed with this personalized information, you will have increased opportunities to make informed decisions regarding your electricity usage, potentially leading to energy and cost savings on monthly bills.

Be sure to complete your home profile to ensure the most accurate data. It could take up to four months for new member data to populate. 

Learn more!

Payment Options

This image shows you the different ways to pay your bill. To pay your bill, you can call 1-866-632-3532, you can mail your payment with the payment stub to Medina Electric Cooperative at P.O. Box 33850 in San Antonio, Texas zip code 78265, You can pay through SmartHub on the web or app, you can visit any of our member offices, you can set up autodraft, you can sign up for prepaid electricity or you can set up budget payments. Tapping on the image will take you to the "Pay Your Bill" Page on our website.

 

Community

Donations & Sponsorships

Medina EC gives back to communities with donations of employee time, financial contributions and donations of goods. Since one of the cooperative principles is commitment to community, we find it important to stay involved in the communities we are a part of.

More Info

Scholarships

As part of our commitment to support the education of the members we serve, Medina EC awards scholarships to members who have a high school senior graduating or are adults pursuing higher education.

More Info

Youth Tour

More than 1,500 students from across the country, almost 150 of those being from Texas, take the one week trip to Washington, D.C. Texas students start their trip in Austin to tour the State Capitol before heading to our nation's capital. 

More Info

Presentations & Programs

Medina EC offers free, fun and educational presentations for all ages and occasions to meet your needs. If you want us to visit your school or event, just email MyCoop@MedinaEC.org or fill out this request form at least one month in advance, to be considered.

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Operation Round Up

Operation Round Up (ORU) is a program that gives back to members and organizations in need through the support of Medina EC members, employees and donors. Since inception in 2006, ORU has awarded more than $185,000.

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Community Empowerment Program

The Community Empowerment Program (CEP) provides grants for capital improvement projects that support community and economic development within the 17 counties we serve.

More Info

About Medina Electric Cooperative

Our Story

historical photo from one of the original MEC annual meetings

In November 1938, Medina Electric Cooperative started out of the need to bring electricity to our rural area when big investor-owned utilities would not. People in our small towns knew that electricity would be beneficial to farms, homes and businesses, and began going door to door to sign members up. They paid $5 to join the cooperative, with the hope that electricity would soon be available.

Our Service Area

MEC service area map with counties and office locations

Medina EC serves 17 counties in South Texas— Atascosa, Brooks, Dimmit, Duval, Edwards, Frio, Jim Hogg, Kinney, La Salle, McMullen, Medina, Real, Starr, Uvalde, Webb, Zapata and Zavala counties.

Seven Cooperative Principles

employees putting puzzle pieces together
  1. Voluntary & Open Membership
  2. Democratic Member Control
  3. Members’ Economic Participation
  4. Autonomy & Independence
  5. Education, Training & Information
  6. Cooperation Among Cooperatives
  7. Concern for Community

Contact Us

This image shows ways to contact us. Visit any of our member offices located in Hondo, Dilley, Uvalde, Bruni or Rio Grande City. You can call us at 1-866-632-3532. Visit our website at MedinaEC.org. Email us at Info@MedinaEC.org or visit any of our social media pages on facebook, X, Instagram or LinkedIn. Tapping the image will take you to the "Contact Us" page on our website.

 

Corporate Documents