Consumer Analytics
New and improved features within SmartHub will allow you to access advanced consumer analytics.
What this means for you?
With this new feature, you will gain a deeper understanding of your energy usage, specifically pinpointing which appliances are driving up electric bills and by approximately how much. Armed with this personalized information, you will have increased opportunities to make informed decisions regarding your electricity usage, potentially leading to energy and cost savings on monthly bills.
How does it work?
When you log in to your SmartHub account (from the app or the web), you’ll notice a new dashboard display featuring an overview of your usage. You also have additional screens available under the Usage tab of your SmartHub menu to access additional consumer analytics.
- Energy Breakdown – On your home page
- Energy Cost Analysis
- Build Your Home Profile – It is recommended that you complete your home profile to ensure the most accurate data.
- Energy Detail
- Projected Bill
- Top Tops for You
In addition to the dashboard details, which is available all the time, you’ll also receive an email with your monthly bill summary following your billing date.
If you have any questions about your consumer analytics, contact us.
Consumer analytics is powered by Bidgely, a company that specializes in energy intelligence to use disaggregation of the meter data to identify the individual appliance types using energy in the home and how much it contributes to your total energy consumption.
Consumer Analytics FAQs
There a couple of reasons why you may not be seeing any data:
1. If you are a new member, it could take up to 4 months to collect and disaggregate data.
2. You may have opted out of this feature. To opt back in, email Info@MedinaEC.org, call 1-866-632-3532 or use the chat feature on our website.
"Always on" items include appliances or electronics that are always plugged in, even if they are turned off. This could be TVs, lamps, appliances or chargers.
Consumer Analytics categorizes energy charges based on their readings and what the system knows about how motors and appliances typically use electricity. To ensure the data collects correctly, it is best for you to complete your Home Profile Questionnaire on your SmartHub menu under "usage".
Your Seasonal Energy Efficiency Rating (SEER) is typically located on a yellow sticker labeled "energy guide". You can also find it near the top of your your air conditioner's manufacturers label by the model and serial number.
