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Payment Options

Medina EC offers a variety of convenient payment options. Members interested in any of these plans should call 1-866-MEC-ELEC (632-3532) for more information.

 

Online

Click here to make a payment online.

 

Autopay Program

Each month the amount due on your bill will be automatically withdrawn from your bank account or charged to a credit card and paid directly to Medina EC.

Medina EC now accepts monthly automatic payments using Discover, Visa, MasterCard or any valide bank account.

Credit Card or Bank Draft: Members who would like their credit card automatically charged or bank account automatically debited each month can set that up online or via phone by calling 1-866-MEC-ELEC and following the appropriate prompts. To set it up online, click on SmartHub (upper right-hand side of the website home page). Enter your credentials. If this is your first time to use SmartHub, you will need to choose the new user option and set up your account. Once logged in, click auto pay accounts on the left hand side of the page. Select sign up for auto pay, located on the right hand side of the page under actions. You can add a new card or account, or use the existing card or account if you have paid your bill online before. Continue through the process to set up your automatic credit card or bank information.

 

 

By Phone

For no additional charge you can pay your bill by calling 1-866-MEC-ELEC (632-3532) and completing a check or credit card payment by telephone.

 

 

By Mail

Be sure to include the payment stub from your bill with your payment and mail to:

Medina Electric Cooperative
P.O. Box 33850
San Antonio, TX 78265-3850

 

 

In Person, Drive-Thru or Night Drop

Members can pay their bill at any of our offices by coming in the office, using our drive-thru or using our night drop options.

 

 

Paystations

MoneyGram: Payments can be made at participating Money Gram locations throughout our service area. A $1.50 convenience fee will be charged by the store. Your bill payment will be posted in real time, meaning a quicker reflection on your account.
You need these three things to complete your payment:
1: Cash: enough for your payment and the MoneyGram fee
2: Your Medina Electric Co-op account number
3: Receive Code: 15203

Complete the MoneyGram ExpressPayment® blue form, use the red MoneyGram phone or use the MoneyGram kiosk to complete your transaction. (Payment processes may vary depending on your location. Simply ask an associate for help.)
Find a MoneyGram location by clicking here.

 

Fidelity Express: Payment can be made at participating Fidelity Express locations throughout the service area.  A $1 convenience fee will be charged by the store. You must have your bill stub or Medina EC account number. Payments at these locations must be made before 12 p.m. with cash, check or money order to be considered paid on that day. Payments made after 12 p.m. will post on the account the next business day. To find the nearest payment location, please click here.

 

Budget Payment Plan Options

There are two options for members who would like to pay a more predictable, budgeted amount on their electric bill each month. For either of these options, fill out the budget payment agreement and select the budget plan that works best for you.

  • Levelized Payment: In this option, the member will pay a set monthly amount based on the average use of the previous 12 months. A carry-over calculation will be made every 12 months and a credit or debit will be added to the account based on the actual use. A new monthly payment amount will then be calculated based on the previous year's average use.

  • Average Payment: In this option, the member pays the average of the previous 11 months plus the current month. Monthly budget payment fluctuates from month to month because they are based on a rolling 12 month average. There is not a settle-up or carry-over since the current month’s use is included in the current billing calculation.

 

Understanding your Electric Bill

Click here for a breakdown of the information on your Medina EC bill.

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